Teagasc Customer Service Action Plan 2004-2006
01 March 2005
Type Magazine
Type Magazine
“To provide an independent and authoritative research knowledge base, technology transfer and training services for the sustainable development of agriculture and the food processing industry to enable it to respond profitably to consumer demands and requirements and contribute to a vibrant rural economy and society”.
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Contents
- Foreword
- Mission Statement
- Introduction
- How we deliver services
- Principles of quality customer service
- Customer Charter
- Action plan for service improvement
Mission Statement
Our Mission is:
“To provide an independent and authoritative research knowledge base, technology transfer and training services for the sustainable development of agriculture and the food processing industry to enable it to respond profitably to consumer demands and requirements and contribute to a vibrant rural economy and society”.
TEAGASC IS COMMITTED TO:
- Delivering quality research, advisory, education and training services to all our customers.
- The ongoing development of our staff who provide these services.
- The continued development and upgrading of Teagasc centres and support facilities used in the delivery of services.